Refund & Return Policy

1. Eligibility for Refunds

You may request a refund if:

• The item received is damaged or defective.
• You received the wrong product.
• The request is made within 48 hours of delivery.

Items must be unused and in their original condition and packaging.

2. Non-Refundable Items

We do not accept returns or refunds for:

• Customized or made-to-order items.
• Items that have been used, installed, or altered.
• Products damaged after delivery due to improper use.

3. Return & Inspection Process

To request a return or refund, please contact us with:

• Your order number
• Photos or videos showing the issue

Once approved, we will arrange pickup or guide you through the return process. All returned items are subject to inspection.

4. Refund Method

• Refunds will be issued via the original payment method.
• Processing time is 5-10 business days after approval and inspection.

5. Shipping Fees

• Shipping costs are non-refundable unless the issue is caused by us (wrong or damaged item).

6. Replacement Policy

In most cases, we prefer to offer a replacement for damaged or incorrect items instead of a refund.